A man speaking into a phone Effective communication combines three elements:

  • The right message, which should be concise and engaging.
  • The right voice that resonates with the audience; and,
  • The right body language which further strengthens the message.

Body language has the largest share of responsibility in making these three elements work together. According to voice technology company Marketing Messages, the tone of the speaker is more important than the actual message.

What If There Are No Visuals?

There are several instances, however, where body language is not present. For example, some media and customer service technologies  rely on non-visual cues. These include Interactive Voice Response System (IVRS) scripts, call center telemarketing or call handling spiels, and radio ads. There are also cases wherein the target audience have members who are visually impaired. In these situations, voice plays an even more important role because it has to address body language and visual empathy through sound.

When Plain Talk Isn’t Enough

Here are some of the things that voice has to convey without the aid of visuals:

1. Age and Gender – Solely with your voice, you need to “show” listeners that you are communicating with someone who is either male, female, or even “in-between.” Jargons also make it easier for age groups to relate.

2. Education – Through diction and accent, you should be able to discern whether the message is understandable for a learned man or someone who barely got through high school.

3. Emotion – Your tone and pacing determine whether the person speaking is happy, sad, hurt, surprised, afraid or terrified, or even in love.

In the absence of visual aids or body language, voice plays a significant role in conveying the message effectively. Thus, you will need to select the right voice by listening to various recordings. Use that as a “peg” for finding the talent.

Mobile PhoneMobile devices continue to change the face of commercial operations. Given its broad range, it comes as no surprise that it now touches upon certain aspects of enterprise asset management (EAM).

The mobile version of EAM serves as an extension of regular EAM functions nfrastructures and facilities — to produce successful work for decentralised enterprises.

These EAM applications’ transformative effect on asset management and maintenance requires further understanding. Its unpredictable nature continues to change the face of EAM for the better.

Connected Operations Minus the Internet

Most businesses in asset-intensive industries (e.g. manufacturing, mining, gas utilities and construction) do not have a singular central location. Instead, they are a combination of main offices and remote sites. In some cases, operations can be found across the country or in different countries.

Managing assets in far locations requires investing a significant amount of time and money. As a result, organisations choose to shortchange the EAM process to cut costs. This leads to a reactive maintenance environment that allows assets to run until they fail — a recipe for unplanned outage disasters.

Mobility prevents these outages by allowing remote workers to access data from their mobile devices. It also makes growing utility companies easier to manage despite dispersed assets. Necessary data concerning EAM makes its way to people without the stress of downtime or other potential issues.

Processing with a Singular Platform

According to Mainpac.com.au, provider of fixed asset management solutions, there is more to asset management than just maintenance. Mobile EAM solutions allow organisations to handle all processes within a streamlined mobile application. Through the mobile app, decision makers communicate with employees in handling a range of EAM activities.

Customisable Interfaces

It used to be that enterprise software providers could only offer a few features for customisation. As a result, organisations had to adapt to the processes of the software instead of the other way around. This led to management teams abandoning new systems after deployment.

Mobilisation also enables easy customisation of EAM features. Businesses can alter the requirements of their systems to fit their processes.

With the pace of mobilisation quickening, EAM continues to reap rewards from this innovation. Its continuous revolution will further improve EAM practices in the long run.

E-Mail CommuncationThrough the years, enterprises of all kinds went through a number of changes. Offices went from walled to open, businesses became more social and the entire industry became more acquainted with marketing. The principles, however, remained the same: maximum efficiency for maximum profits. In finer details, there are many things that also didn’t change.

This includes how they communicate. With the rise of social media and all forms of convenient messaging, one would think that in the name of innovation, businesses followed suit. But no, they remained steadfast in their belief in “old-school” e-mail. In the world where entities adapt to modern technology, their faith in this basic electronic transmission is admirable.

How E-Mail Became Better

There’s a bigger need of e-mail organization in business than in personal use. Managers have to keep track of orders, requests and basically any document that involves transactions. While default functions help sort mails, it’s nothing compared to the solutions of Comp-Mail and other companies that offer tailored programs for every client.

Think of their products as a stack for mail, but has endless partitions. Users can create folders and subfolders to ensure that they get the document they need when they need it. Furthermore, e-mail also synchronizes to various software nowadays. E-mail managers have that function, making it easy for new information to integrate with the current schedule. As small as these things are, but with new data flowing from the email to the system, it’s one more thing making the system better.

The Simplicity of It

Anyone who’s ever been to a business establishment will notice that not everything is up to scratch, technologically. It’s the same with e-mail. It’s not the most social tool, but it has everything a business could need. It sends messages to multiple recipients while retaining anonymity, it’s really cheap to the point of zero cost, and they can keep records of everything without the risk of losing track.

So, where does this leave parcel mailing? Make no mistake; paper correspondence is still important in businesses. Whether in-office or outside the premises, printed messages still hold an air of importance and exclusivity to it. Furthermore, printing is so costly compared to electronic messaging, so using it also has confidentiality and sincerity around it.

E-mail isn’t breaking news or a soaring trend, but it has been trustworthy ever since. It’s easy to use and more importantly, it lets someone convey the message without distraction. It’s pure conversation, and when money matters, nothing provides more clarity.

cell towerSecurity threats come in many forms. These affect not only people but also the physical and digital assets if left alone. That’s why security firms nowadays should invest in devices that can address those treats.

Fortunately, some manufacturers came up with devices that improved security in most sectors. Here are some of the technologies that security firms nowadays use to combat threats:

Wireless communications

Mobile communication devices are essential for security personnel as they need to send or receive instructions while they’re on the job. That’s why they need wireless tools to help them achieve both at the same time.

An extensive radio network with the Capacity Plus of Mototrbo is ideal in such cases. It connects multiple security personnel quickly without the need for additional frequencies.

IP Videos

While CCTV video cameras may help catch or prevent threats, these can’t share or transfer footage to other devices quickly. This may still delay security personnel’s response to threats.

As such, most security firms use IP video camera for surveillance purposes. Unlike analog CCTVs, these can receive and send data to other computer using the Internet and a computer. These will help people locate and catch the threat quickly.

Biometrics

Traditional security devices don’t effectively determine potential threats. However, technological advances make it possible to have security devices that apply people’s unique genetic makeup.

Some firms nowadays apply biometric security technology to combat threats. These devices help keep out security threats by identifying authorized personnel through fingerprints and DNA.

Access Control Systems

Companies recognize human limitations as far as addressing security is concerned. That’s why security personnel should use access control systems to mitigate threats.

Access control systems incorporate proximity ID cards, phones and other devices to allow and identify authorized personnel. These eliminate overdependence on personnel and reduce security oversight.

Security technology advances, but so do criminals. They will always try to find ways to bypass security measures for their benefit. Security firms should also adapt by investing in better and more reliable security devices.